“I’ve had stakeholders wanting my blood and
later applauding the results. You can’t buy that experience. I
want to give that experience back as a coach and help others who
are going on similar journeys.”
When he was managing
director and chief executive officer of AMP, the iconic
financial services company went through an intense and lengthy
period of crisis. Andrew made the tough decisions needed to turn
it around, stabilized the company and set it up for strong,
“You learn a lot more from the tough times than you’ll ever
learn when you’re in cruise control,” he says. “You learn about
yourself, your values, beliefs and capacities.” Andrew groomed
his successor and handed over to him when he was judged by the
Board to be ready to take on the role. Now Andrew values
coaching as the perfect means of sharing his experiences.
But getting a coach isn’t for everyone, cautions Andrew.
“To benefit from coaching, you have to truly know you want to
improve. You’ve got to believe you can benefit from the wisdom
and experience of another person.”
For Andrew, the key to success is the ability to know when you
are not progressing and to have the courage to make real change.
“Humility is essential. Without it, people can easily lose their
perspective and listen to what they want to hear rather than
what they need to hear.”
“You also need a goal, a cause to strive for. Otherwise, how can
you truly achieve your full potential?”
Andrew admits his own drive for success “borders on
perfectionism”, which he has had to manage to prevent it
becoming obsessive. But that spark and energy have to be there
for success to be possible. “It helps me focus and strive for
better and better outcomes,” he says.
Andrew is married to Marilu and they have four children and two
dogs. He enjoys playing tennis and golf.